Frequently asked questions

WHICH PROGRAM DO I NEED TO USE YOUR PRESETS?


Editing with our presets requires the Lightroom Mobile App or a Lightroom desktop version (OSX/Windows). If you don’t have Lightroom you can download it here.




ARE THE PRESETS COMPATIBLE ON MAC & PC?


Yes! Our presets are compatible with both Mac and PC.




CAN I USE LIGHTROOM PRESETS IN LIGHTROOM MOBILE APP?


Yes, you can use our presets in Lightroom Mobile App (no Lightroom Desktop version necessary).




CAN I REFUND MY DOWNLOADED PRODUCTS?


Due to the nature of the digital products we sell and the industry’s standards we cannot provide refunds for any reason. Please make sure that you have Adobe Lightroom® and that the version of your software is compatible with our products before proceeding with the purchase.




WHEN WILL THE PRESET BE DELIVERED?


Right after purchase you will receive an email with a download link. Please open that link with your computer only and follow the steps from the manual to import the presets to your Lightroom App or Desktop version.





Join our Newsletter

© 2020 by karolindream Lighgtroom Presets